Shipping policy

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.

  • You will receive a confirmation email with tracking details once your order ships.

Shipping Locations & Delivery Time

  • We currently ship only within India.

  • Standard shipping typically takes 5-10 business days depending on your location.

  • Delivery times may vary due to logistics, holidays, or unforeseen delays.

Shipping Charges

  • Flat rate shipping charge of ₹99 applies on orders below ₹999.

  • Free shipping on orders ₹999 and above (selected products only).

  • Shipping charges are calculated at checkout and clearly displayed.

Tracking Your Order

  • Each shipped order has a tracking number you can use to monitor delivery status.

  • Tracking information is emailed once your order is dispatched.

Delays & Issues

  • Lunar Lane is not responsible for delays caused by courier services, customs, or natural events.

  • For delivery issues or lost packages, please contact support@lunarlane.in within 7 days of the expected delivery date.

Returns & Exchanges

  • For details on returns or exchanges, please see our Return & Refund Policy page.